Welcome To The Upstairs Surgery



Good Friday 10th April 2020 8.00am - 6.30pm

Saturday 11th & Sunday 12th April 2020 - Closed

Easter Monday 13th April 2020 - 8.00am - 6.30pm


ALL APPOINTMENTS ARE NOW TELEPHONE OR VIDEO CONSULTATIONS ONLY.  No urgent or routine face to face appointments are being booked until further notice.

Once you have had a telephone or video consultation. If the Doctor or Nurse feels like you need to be seen face to face, and it is safe for you to do so, then you will be asked to attend the surgery. DO NOT ATTEND the surgery unless you have been telephone triaged.

For all prescription requests and queries, please either call the surgery on 0208 597 1840 or email us at theupstairssurgery@nhs.net. You must nominate a pharmacy for prescriptions to be sent electronically, rather than attending the surgery to collect.

Please do not book an appointment, come to the GP surgery, Pharmarcy or hospital if you or anyone in your household have or in the last 14 days have had symptoms of a sore throat, cough, fever or shortness of breath.

NHS 111 has an online coronavirus service that can advise you whether or not you need to seek medical attention and can also advise you on what to do. This can be accessed from www.nhs.uk.

Blood Tests - From Monday 30th March 2020 blood tests are available by appointment only at the following sites:

Barking Community Hospital - Monday-Friday 7.00am - 2.45pm

Chadwell Heath Health Centre - Monday - Friday 08.45am - 12.45pm

                                                                                1.30pm - 3.15pm

To book an appointment phone: 0300 3001704 (during office hours)


Community Help 

If you or someone you know needs help with anything such as shopping or collecting medication.  Please click on the below links for Havering or Barking & Dagenham boroughs to see what help is available.




Mental Health Support


Our Practice

Our partners operate within the new GMS contract. Our aim is to provide a high standard of quality medical care and we need your co-operation in order to achieve this.

This website is designed to tell you about your Practice and how to get the best from our range of services. We aim to provide personal family doctoring whilst working together as part of Primary Health Care Team.

We have 2 GP Partners, 3 Practice Nurses and a great team of managment, administration and receptionists who work alongside together to provide effective, efficient and educational care to patients.

Mission Statement

Our aim is to provide the best possible clinical care from our team of clinical, managerial, administrative and reception staff to give a high quality, courteous, efficient and friendly service.


Opening Hours
Practice News
Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

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