Policies and Procedures
The Upstairs Surgery is committed to providing a safe, comfortable environment where patients and staff can be confident that Best Practice is being followed at all times and the safety of everyone is of paramount importance.
Please click the link below to view the practices policies.
Patient Dignity and Respect Policy (DOC, 41KB)
Equality and Diversity Policy (DOCX, 21KB)
Complaints Policy (DOC, 39KB)
Consent Policy (DOC, 44KB)
Chaperone Policy (DOC, 32KB)
Infection Control (DOCX, 28KB)
Patient Access to Records Policy (DOCX, 19KB)
Confidentality of Patient Information Policy (DOC, 42KB)
Zero Tolerance (DOCX, 14KB)
Safeguarding Policy (DOCX, 99KB)
General Practice Transparency Notice (DOCX, 19KB)