The Upstairs Surgery
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Call 111 - When it is less urgent than 999
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Repeat Prescriptions

WE DO NOT ACCEPT PRESCRIPTION REQUESTS OVER THE TELEPHONE DUE TO SECURITY REASONS.

 Patients at The Upstairs surgery may request repeat prescriptions in the below various ways:

  • By registering online - please speak with our reception team for details of this service
  • By fax: 0208 598 4541
  • In person
  • Via a pharmacy of your choice
  • By post 

REPEAT PRESCRIPTION POLICY

  • Please give 2 full working days to process repeat prescription requests.
  • Use prescription counter foil to CLEARLY identify WHICH medication is needed.  Use EXACT NAMES AND DOSES.  Your prescription will not be issued otherwise.
  • Ask staff to reprint a counterfoil if you have lost it.
  • Prescriptions with a 28 day issues can only be requested up to 7 days prior to the end.
  • Prescriptions with a 56 day issues can only be requested up to 14 days prior to the end.

 Reasons for not being given medication may include: 

  • No up-to-date Blood Pressure/Blood tests/Health Checks with the Chronic Diseases Nurse/Medication reviews
  • Items not on repeat list
  • Inappropriate use of medication

Order Appointments or Prescriptions Online

order your prescriptions online

 

Your Neighbourhood Professionals. Just a Click Away! In receipt of the Mobility allowance? You may be entitled to a brand new car even if you cannot drive yourself. Contact a local motability garage today.
Your Neighbourhood Professionals. Just a Click Away! In receipt of the Mobility allowance? You may be entitled to a brand new car even if you cannot drive yourself. Contact a local motability garage today.