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Practice News

Repeat Prescriptions

WE DO NOT ACCEPT PRESCRIPTION REQUESTS OVER THE TELEPHONE OR EMAIL DUE TO SECURITY REASONS.

 Patients at The Upstairs surgery may request repeat prescriptions in the below various ways:

  • Online (NHS APP) - please speak with our reception team for details of this service
  • Using The Upstairs Surgery prescription box in Health Centre located on first floor by lifts.
  • Via a pharmacy of your choice
  • By post 
REPEAT PRESCRIPTION POLICY
  • Please give 2 full working days to process repeat prescription requests.
  • Use prescription counter foil to CLEARLY identify WHICH medication is needed.  Use EXACT NAMES AND DOSES.  Your prescription will not be issued otherwise.
  • Ask staff to reprint a counterfoil if you have lost it.
  • Prescriptions with a 28 day issues can only be requested up to 7 days prior to the end.
  • Prescriptions with a 56 day issues can only be requested up to 14 days prior to the end.
 Reasons for not being given medication may include: 
  • No up-to-date Blood Pressure/Blood tests/Health Checks with the Chronic Diseases Nurse/Medication reviews
  • Items not on repeat list
  • Inappropriate use of medication

Order Appointments or Prescriptions Online

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